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Call Center Server>>

Product Description

The calling center server has all the required features for setting up a call center service for both inbound and outbound calls. Business owners can use the system to setup campaigns, leads, agents and their call policies. Each agent can use the system for managing interraction with business prospects, set appointments and record incoming enquiries.

Core Features

	Web based Administrator /Agent Interface	Predictive/Automatic Dialer
	Campaign Management	Custom VoIP Provider Setup
	Appointment Settings	Automatic Dispositions

Additional Features

	Skype Integration	User signup templates
	Web Phone Integration	G729 codec for better voice quality

Technologies

LAMP (Linux, Apache, MySQL, PHP)Technology
Freeswitch / Asterisk Integration
Red5 (Optional) for Web based phone using Flex/Openlaszlo Integration

Additional Info

Concurrent calls : Supports up to 500 concurrent calls per server deployment

Setup Time : Setup of service takes 3 to 5 working days depending on features requested

Cost : Setup cost starts from USD 3,500.00 depending on requested feature and setup design

For more information please contact sales at audmaster.com (please replace the word 'at' with @ and ensure no space between email address)