Privacy Policy

1. About this policy

Audmaster Technologies Pty Ltd respects your privacy and is committed to handling personal information responsibly. This policy describes the types of information we may collect, how we use it, and the choices available to you.

2. Information we may collect

We may collect information you provide directly to us, including:

• name, business name and contact details;
• email address, phone number and enquiry details;
• information submitted through website forms;
• project, support or consultation information you provide;
• billing or administrative information where relevant to a service relationship.

3. Information collected automatically

When you visit our website, some technical information may be collected automatically, such as browser type, device information, pages visited, referring URLs and general usage information. This may be collected through server logs, analytics tools or cookies.

4. How we use personal information

We may use personal information to:

• respond to enquiries and project requests;
• provide, maintain and improve our products and services;
• communicate with clients, prospects and partners;
• prepare proposals, quotes, support responses or service documentation;
• manage billing, administration and service delivery;
• improve website performance, security and user experience;
• comply with legal, regulatory and business obligations.

5. Sharing of information

We do not sell personal information. We may share information with service providers, hosting providers, professional advisers, payment providers or integration partners where necessary to deliver our services, operate our systems, comply with legal obligations or protect our rights.

6. Data storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and analytics

Our website may use cookies or similar technologies to support website functionality, analytics and performance monitoring. You can usually control cookies through your browser settings.

8. Access and correction

You may contact us to request access to personal information we hold about you or to request correction of information that is inaccurate, incomplete or out of date.

9. Third-party websites

Our website may link to third-party websites, including product websites and external platforms. We are not responsible for the privacy practices or content of those third-party websites.

10. Contact us

For privacy-related questions or requests, please contact Audmaster Technologies Pty Ltd at support@audmaster.com.